1. About the Organization
Mulonga Empowerment Organization is a registered organization established to support community empowerment and development initiatives. The website provides information about the organization’s activities, programs, projects and opportunities to support its work.
2. Use of the Website
- Use the website only for lawful purposes.
- Do not attempt unauthorized access to the website or its systems.
- Do not use the website for fraudulent or unlawful activities.
- Do not submit false, misleading or fraudulent information.
- Do not interfere with the operation or security of the website.
- Do not reproduce protected website content without permission.
3. Donations
The organization accepts voluntary donations through payment methods made available on the website. Donations should only be made by the donor or a person authorized to use the relevant payment method. The organization may investigate or decline a donation where there are reasonable concerns regarding fraud, unauthorized transactions or unlawful activity.
4. Refund and Cancellation Policy
Donations are generally non-refundable because they are voluntary contributions intended to support organizational activities.
The organization may consider a refund or correction for duplicate or accidental payments, unauthorized or fraudulent transactions, significant payment-processing errors, incorrect donation amounts reported promptly, or circumstances where a refund is required by applicable law or the payment provider.
Refund requests should include sufficient transaction information to identify the payment. Approved refunds will normally be processed through the original payment method, subject to the procedures and timelines of the relevant bank or payment provider.
5. Website Availability
Reasonable efforts will be made to keep the website available and functioning. Temporary interruptions may occur due to maintenance, hosting problems, technical failures, internet connectivity or circumstances beyond the organization’s control.
6. Website Content
The organization makes reasonable efforts to keep website information accurate and up to date. Information may occasionally change or contain unintentional errors. The organization may update, modify or remove website content without prior notice.
7. Privacy and Donor Information
Personal and payment information will be handled in accordance with the organization’s Privacy Policy. Information will not knowingly be used for unrelated purposes except where required or permitted by law or necessary to operate payment and website services.
8. Intellectual Property
Unless otherwise stated, website content including text, logos, photographs, graphics and other materials belongs to or is used with permission by the organization. Content may not be reproduced, modified or distributed for commercial purposes without authorization.
9. Third-Party Services
The website may use third-party services including banks, payment processors, hosting providers and social-media platforms. The organization is not responsible for interruptions, policies or technical issues originating from third-party services.
10. Changes to These Terms
The organization may update these Terms and Conditions when necessary. Updated terms will be published on the website with an appropriate effective date.